Privacy policy


This privacy policy has been created in accordance with the European General Data Protection Regulation (GDPR) and the new Swiss Federal Act on Data Protection (nFADP). By using our website, you agree to our privacy policy.

We place great importance on protecting your privacy and below we show you how we handle your personal data, how we ensure its security, our use of cookies, and other technologies related to the use of our website.

1. Principles of Personal Data Protection

We are committed to preserving your privacy and responsibly process your personal data when collected, in compliance with applicable laws. We limit their collection to what is strictly necessary. We retain personal data for as long as needed to provide our services while complying with our legal obligations.

2. Collection and Processing of Personal Data

To improve the user experience on our website, various types of data are collected. Here is a detailed list:

  • Your IP address and other ways to recognize your device, such as its MAC address.
  • Specific information about your device stored through cookies and other similar technologies, such as pixel tags.
  • Details about your device and how it is configured, such as the type of operating system used and the selected language.
  • Details about the browser you use to visit our websites or use our applications, along with its configuration.
  • Your behavior on our websites and applications, including your movements and actions.
  • Details of your Internet service provider.
  • Your approximate location and when you use our services.
  • Data recorded by the system regarding when you access our services or perform other actions.

This information allows us to personalize your browsing experience and provides us with useful information for improving our services.

When you contact us, either by using the online forms on our website or directly by email, phone, or any other means of communication, the information you provide is used to process your request for the duration of managing our relationship. This information may include your name, email address, telephone number, as well as any information related to your request or the reason for your contact.

3. Consent

We obtain your consent to collect and process your personal data in a clear and explicit manner. You have the right to access your personal data, to correct it, to delete it, to limit its processing, to object to its processing, and to have it returned to you. You always have the choice to withdraw your consent by contacting us using the contact details provided at the end of this privacy policy.

4. Cookies, Tracking, and Other Technologies Related to the Use of Our Website

We use cookies and other similar techniques to make our website more user-friendly, efficient, and secure. These techniques allow us, for example, to personalize our website and improve your browsing experience. You can control and/or delete these cookies through your browser settings.

You can find more information about these tools and how to control them in their own privacy policy:

Necessary / Functional:

Name Tool Purpose Provider Adress
XSRF-TOKEN App Security Laravel
ecyad_session App Session Laravel

Analytics :

Name Tool Purpose Provider Adress
_pk_ref Matomo Traffic and behavior analysis Matomo
_pk_cvar Matomo Traffic and behavior analysis Matomo
_pk_id Matomo Traffic and behavior analysis Matomo
_pk_ses Matomo Traffic and behavior analysis Matomo
mtm_consent Matomo Request for user consent Matomo
mtm_consent_removed Matomo Withdrawal of user consent Matomo
mtm_cookie_consent Matomo Consent to cookies when requesting user consent Matomo
matomo_ignore Matomo Opt-out by cookie or iframe method Matomo
matomo_sessid Matomo Used for opt-out function (nonce to prevent CSRF security problems) Matomo
_pk_hsr Matomo Used for Heatmaps or session recording Matomo



5. Transfer of Data to Third Parties

Your personal data is not shared with third parties without your prior consent, unless it results from the service you have subscribed to or in order to comply with our legal obligations.

6. Duration of Personal Data Retention

We keep your personal data only for the time necessary to provide the service you have subscribed to, or as long as the law requires.

7. Data Security

We use technical and organizational measures to protect your data against unauthorized access, accidental loss, destruction, and damage.

In the event of data security breaches that affect your personal information, we will inform you as soon as possible and take all necessary steps to minimize the impact and restore the security of your data.

8. Location and Storage of Your Data

The collected data is stored securely in Switzerland with our provider Infomaniak. Infomaniak is a Swiss-based company complying with Swiss and European legal obligations regarding information security and data protection. The standards it applies are among the strictest. By choosing to store your data in Switzerland, we guarantee that your information is protected by Swiss privacy laws.

More information:

9. Changes to the Privacy Policy

We reserve the right to modify this privacy policy. We recommend that you regularly check this page to stay informed of any changes.

10. Data Protection Contact


19.03.2024 version